The search box is not working. When we click on the search icon, it doesn’t show anything. URL is showing doamin.com/# at the corner on chrome. I tried making a new header. I also created topics on WordPress Forums with a Newspaper X theme search box problem to find the plugin conflict.
Live search box only working if the user (ME) is logged in. Or it doesn’t work. On category pages, it sometimes appears sometimes not. Your support is toooooooo slow, that previous email conversation discontinued about the same topic. We don’t want any new bug, setting loss with every update of the theme. Please HELP US.
Hi Nagarig,
As you already know until now, we recommend to this this problem only with theme plugins, to make sure that the problem is from theme, until for us the search is working normal without problems, therefore the problems can be made by untested plugin, some extra code or changes in theme files or child theme.
If all these re checked and the problem still persist, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We’ll investigate this situation and fix the problem.
Thank for your understanding!
Hello,
I have the same problem, the search box is on working. It does on the mobile version but it´s not showing anything when you click the icon on the desktop version.
I think the problem comes from the last theme update, because it was working before. I didn´t do any changes in the code and I´ve checked the icon in different pages and deactivated plugins but the icon doesn´t show anything.
Please, let me know what else I can do.
Thanks
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Please make the search box simple in the next update. No live search feature and so many ajax requests.
Please make the search box simple in next update. No LIVE search or so many ajax requests. pLease
