I installed NewspaperX theme 10.3.5 when I try installing tagDiv composer it fails to install. I tried manually installed it fails again. Somehow it’s not able to install includes directory in tagDiv composer. Please help!
Hi,
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
