Hello,
I’ve recently switched to the TagDiv NewsPaper theme but I have this problem and I do not know what is causing it. I cannot select text in the main article or click on links. The sidebar works… and the header, menu and footer, but not the article… The address is http://spotlight.africa/ – any article would reproduce the problem… I’m currently looking at https://spotlight.africa/2020/06/23/white-privilege-isnt-a-badge-of-shame-its-a-statement-of-fact/.
If anyone can help me understand what is going on, I’d be grateful.
Hi,
Is possible that you post content to be bock from some plugins that you are using.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Ok… I’ve disabled all plugins… the only plugins active now are:
AMP
tagDiv Cloud Library
tagDiv Composer
tagDiv Mobile Theme
tagDiv Social Counter
and I still have this problem.
I also tried clearing my cache, and looking at the page in Chrome in Incognito mode, and in Firefox and Safari… the same problem is present.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that at the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !