Images Dissapear After Update

Posted in: Newspaper
Post count: 17

Hello

After update to version 10.3.5, all images thumbnail on my website is dissapear. Can you help me please?

Post count: 17

Here is my website URL if you need to inspect it

https://www.playcubic.com/

And please if you need my credentials, just let me know.

Post count: 35449

Hi,

I think that you are using a plugin that scripted the image in base64 -> https://i.imgur.com/b1xe03M.png
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you

Post count: 17

Hello

Thank you for your reply. I already deactivated all plugins except plugins required by Newspaper them. But unfortunantly the issues still happen.

Please check this screenshot >> https://ibb.co/Z2WdW2w

And please also check my website >> https://www.playcubic.com/

Post count: 17

Hello

Any update about this?

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 17

Done, I already send a message to contact@tagdiv.com

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