can't activate

Posted in: Newspaper
Post count: 4

Hi i’m using centminmod to manage wordpress. maybe the firewall of centminmod is blocking it. What is the file i need to whitelist ?

Post count: 18283

Hello !

Unfortunately you will need to run clean wordpress for Newspaper Theme to run. Any other mods that offer different kind of services will not work properly with Newspaper Theme.

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Post count: 4

It should be possible, the wordpress is fresh. it’s a lemp stack

Post count: 4

when i try to activate, i get the symbol it’s loading but it never end. and i dont get error message

Post count: 35449

Hi,
If you are trying to save something in theme panel and the loading icon is in a loop, ask your host to check if you do not have some firewall or security module which blocks admin-ajax.php request. Usually these make some 403 or 404 error in console when you click on save settings button from theme panel.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the licence. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Post count: 4

i can’t figure out how to solve it , i’m sending an email

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