I got the notification for a theme update. So, I had updated the theme. But after theme update all the images of post and other sidebar post images got hidden. I have tried to restore the backup but no image, no social media icon got disappear. Please can you help me on priority.
Template is coming fine from backend side but when I am checking from front end I can’t see share icons and images also. Please find the below snapshot for reference.
Front End Snapshot and Backend Snapshot(Edit template)::- https://imgur.com/a/lLE1fCH
Please reply asap.
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Yesterday, again I got update. But now i have tried to update one plugin (tagdiv cloud library) got corrupted due to my website got down 500- internal server error is coming. Please can you help me asap.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
i had dropped mail 4 days ago. i haven’t got any reply.
Please check and response
Hello !
Please let us know what your e-mail address is. Your e-mail may be stuck in the SPAM folder.
Thank you !
Hello !
I have inspected the e-mails and the last message requires you to provide WP-Admin information which never got to us. Please re-check the conversation and provide all the information needeed.
Thank you !
I have dropped mail again from dhananjaymittal06@gmail.com emailid. Please please check on priority. It would be very helpful.
Have you got a chance you check the website??
I am waiting for the reply
Hi dhananjaymittal, we got your emails and our team is tying to help you!
Have a nice weekend!
