Hi,
Using latest theme version and latest WordPress Version, the Header Template 50 – Romania News PRO -> After import from Cloud Libary -> Save button not working. Can’t save any changes. Other headers save normal. Please test on your side, simply load the header from Cloud Libary and press save in Tagdiv Composer.
Thanks!
Hi,
I just test it on my install and for me is working -> https://i.imgur.com/DwA1BAX.png -> https://i.imgur.com/FF9P7pS.png
Please try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
If the problem still persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hi,
In the meantime I did a lot of tests. As long as I do some changes on the template, I can save it. But as soon as I press the save button without doing any changes, the save button image loads endless and I will be not able to save again.
Can you please test this on your side?
I tried this on a demo site with only tagdiv plugins and theme active and I reinstalled it several times.
Thanks!
Hi loano1,
Indeed, there it is something, but I do not know exactly from where is the problem, because the save button is in a look only if you do not made any changes and you press the save button, for example when this is imported is saved automatic, is no need to click on save.
I noted this on our list for check and improve and one of our developers will inspect the problem and fix it.
Thank you for your understanding!
