Hi,
I had to buy access to support again because I can’t fix this issue myself. My TD Composer has stopped working since the last Newspaper update.
I follow all requirements and have tried to:
– Deactivate all plugins except the TagDiv plugins
– Delete and reinstall TagDiv composer
– Clear all cache
– Temporarily disable the Firewall via Cloudflare
Also, when I try to access the Cloud Library, I get the error message “Invalid reply from server endpoint”. This issue was even before the latest theme update and I don’t know how to fix this.
I use the latest version of the Newspaper theme + the latest WordPress version.
My website: https://adaras.se
Hope you can help me!
Best wishes,
Ida
Hi Adaras,
So the problem is with Cloud Library, I get the error message “Invalid reply from server endpoint” or you have some problems with tagDiv Composer too ?
As for “Invalid reply from server endpoint” if the theme requirements are set as in our guide and the problem persists, you can send us an email and we can take a look to this problem ( contact@tagdiv.com provide admin login, cPanel link and credentials. Include a link to this topic in the email.)
You can try a quick fix, try to use Enable jQuery Migrate Helper and check if tagDiv Composer is working again or not.
Another alternative is to add a fix in theme files, for this you need to go on wp-content/themes/Newspaper/includes/wp-booster/wp-admin/js/tagdiv-theme-plugins-setup.js and replace the jQuery(window).load(function () { from line 234 -> https://i.imgur.com/agaEJWA.png with jQuery(window).on(“load”, function () { -> https://i.imgur.com/zBFX5Ye.png also you need to do the same on this file wp-content/plugins/td-composer/assets/js/js_files_for_wp_admin.min.js but since this file is minify you can replace the code inside it with this one ->https://pastebin.com/YTiYVfU4
These warnings will be fix for the coming updates!
Let me know the results!
Thank you!
Hi Calin,
Thank you for your reply! I installed Enable jQuery Migrate Helper and that helped with fixing the problem about not being able to update any templates.
However, I still can’t access the Cloud Library and get the error message “Empty response received from server.”
I can send you an email with my details. I would really appreciate your help with this.
Thank you!
Hi, please send us an email at contact@tagdiv.com and provide admin login link and credentials and cPanel link and credentials. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.
Thank you!
Hi,
I’ve sent you an email!
Hope you can help me.
Best wishes,
Ida
