Megamenu bug? with video

Posted in: Newspaper
Post count: 8

Hi, I would like to know the megamenu bug though tablet (ipad pro12inch; iOS is the newest). Eventhough original template like Lifestyle pro, the megamenu sometimes appear not center but slide right position when I click it. You will know click megamenu category Alternately. Is this a bug ? And are you going to fix next update? Thanks!

https://share.icloud.com/photos/0d4GplvvKSfWZCj4wgQ6K59EA

Post count: 35449

Hi jun10311032, I just check this on a normal tablet with android and on this is working normal, unfortunately right now I do not have access on ipad, but I will check this on ipdat too and if there is a problem I will rapport it to our designers to fix it.

Thank you!

Post count: 8

thanks Ill wait an update.

Post count: 34

Same issue here. Sometimes menu looks like this -> link. Here are settings -> link

Post count: 35449

Hi,

what you can do is to make a test with a normal mega menu (use tagDiv Composer and add a new header menu where to select a mega menu), in this way we can discover if the problem is from the settings that were made on the layout header or is a general problem.

Let me know the results!

Post count: 8

Hi, yeah eventhough I didn’t use demo(but use cloud header), this was happened.
And I used other domain and other header(Fast news).

I think there are a lot of people use ipad so please check.

Post count: 35449

Hi jun10311032,
I informed our designers about this and they will check the problem with an iPad and see what need to be done to fix the problem.
Thank you for your understanding and sorry for the inconvenience!

Post count: 8

Hi thanks for promptly responce.

Post count: 13

Any update on this problem? I am having the exact same problem on ipad pro, thanks

Post count: 27744

Hello @jcmlny,

Please provide a video and the link to your website.

Thank you!

Post count: 13

I was able to record some video from my pc, is doing the same exact problem that in my iPad pro, so I am going to attach the video and the link of my website, the problem is with the settings IPAD PRO in the landscape, thank you

https://drive.google.com/file/d/1mmCMjjKY8Mj6kVHfP8Y_Kr8DIl5bfshf/view?usp=drive_web

https://www.jcmlny.com/
https://www.jcmlny.com/2021/09/05/adorable-clip-of-tiger-cubs-learning-to-wrestle-will-melt-your-heart/

Post count: 35449

Hi jcmlny, now I see the problem that you were referring, what you can do for that problem it is to add a custom css like this one
@media only screen and (orientation: landscape) {
.tdb-menu .tdb-mega-menu .sub-menu, .tdb-menu .tdb-mega-menu .sub-menu > li {
left: 10%;
}
}

Set this code in the theme panel in this place -> https://i.imgur.com/iWStdjq.png
This should help you!
Let me know the results!

Post count: 13

Hi Calin, thank you for your response, but this does not fix the problem, I think the problem is that Ipads Pro 12.9inch when you open a website on the browser, Safari, chrome , … they dont use the Ipad (mobile) layout css, I mean, the browser shows a full desktop version (responsive) so the problem seems to be with the responsive layout css on the landscape version on the ipads pro, you can also see it and tested on the browser if you select (iPad Pro) and then you rotate to (landscape), I hope you understand what I am trying to say, 😉

Post count: 35449

Hi jcmlny,
I understand, and I was able to recreate once that problem, but for me that css fixed the problem, now the fix and test were made using the chrome browser on a screen with a normal resolution on on 1080px, on iPad it can be a little different.
We’ll make some more investigations for this situation.
Thank you for your understanding!

Post count: 13

Hi Calin,
Thank you for your time, only happens when you select on the ipad Pro in landscape orientation , so the resolution is 1366 x 1024, I hope soon we can find a fixed for that 🙂

Thank you

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