Unable to edit page with the tag div composer ?

Posted in: Newspaper
Post count: 8

HI , Am not able to edit with tag div composer. Infinite loading is coming with loader image. Left side tag div menu also not enabling.

I have reset the theme settings but no use. i am sharing screenshot. Please resolve the issue.

Thanks in advance
Unble to edit the tag div composer

Post count: 35449

Hi,

If you are using WordPress v5.5, you must use the last version of Newspaper theme too, only this will work on this version of WordPress.
Also if you already have Newspaper 10.3.6.1 and you have this problem, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).

If the problem still persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.

Let me know the results!
Thank you!

Post count: 5

I have some problem. To reinstall plugin it’s not working. What can i do to fix the problem?

Post count: 5

Hi, my dear Calin,

do you know how can fix the issue, or not?
I understand that you are from TagDiv Staff. I am right?
I don’t understand what try to do!

I am very dissapointed

Post count: 20688

Hi,


@mcoli
Have you tried what is suggested above? If you did and it is still not working, please send us an email at contact@tagdiv.com and provide a link to the website, and admin login. Include a link to this topic in the email. We will take a closer look at the issue, as soon as possible. Sorry for the inconvenience.

Thank you!

Post count: 5

Ok, I have done this. which is a next step?

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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