TD_composer editor error

Posted in: Newspaper
Post count: 4

Hi! After big update from 9 to 10 theme version we have all site working OK on 5.5 WordPress, exept TD Composer. When we try to edit any existing page or create new we have error
“Error at zones: 6(models) : 2(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”

We tried to delete and install plugin, clear cache, nothing helps.

Please help!!

Post count: 18283

Hello !

IF you are using WP-Bakery please uninstall it and see if the error persists.

Thank you !

Post count: 4

WP-Bakery was already deactivated, after unistallation we have same error

Post count: 4

Site https://maiyak.com/

Screenshot of error https://yadi.sk/i/LN5MKKUIee3aTA

We tried to deactivate all plugins exept td_composer and tagdiv standart pack, and error was still here 🙁

Front part of site work great, but no ideas what to do with editor now, need help

Post count: 4

Need help!!

Post count: 2

when I click on Edit with TD composer
the page shows error

This page isn’t working http://www.blog.examshooter.com didn’t send any data.
ERR_EMPTY_RESPONSE

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 13

Was there a solution to this issue? We’re having the same issue on our staging site.

Post count: 18283

Hello @cgranier !

This unfortunately is a general issue which can have a ton of reasons to pop up. Send us an e-mail and our team will happily take a look to see what is the issue and fix it.

Please note that at the moment we are a bit crowded and it can take up to 48hrs to receive an answer.

Thank you !

Viewing 9 posts - 1 through 9 (of 9 total)
You must be logged in to reply to this topic.