issues with installation

Posted in: Newspaper
Post count: 1

Hi all,

I have done a straight forward installation with WordPress as I would any other them, I activate it, and as soon as I try install/update the plug ins I get an Ajax error and then everything else bombs out. The only thing I can do it go to cpanel and uninstall WordPress… any suggestions?

Post count: 18283

Hi,

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.

Also if you are using a pro demo, then the changes from theme panel will not affect the cloud templates, these can be edited only with tagDiv Composer.

If the problem persists, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

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