I’m currently using the Black Pro theme, and under the Single Post template, the Single Post Comments element is displaying sample comments. The sample comments are there even when viewing the site as a visitor. How do I make these go away? I’ve tried looking for a way to remove it through the composer and even the Comments database on WP, but no luck.
Also, the form agreement under comments is showing up when a user is supposedly not logged in through tagDiv composer, but then it doesn’t show up when logged in.
Hi RMS, i think that you are referring to this -> https://i.imgur.com/a2NxPxH.png this is set by default only for layout design in tagDiv Composer, if the post do not have comments will be display like this -> https://i.imgur.com/cf7V6cR.png
If this is not what you mean, please provide me some more details and some screenshots or a link where I can inspect the problem.
Thank you!
Hi,
This is strange, there is not suppose to look like that, did you edit something in theme files, or maybe you are using some extra plugins that can be in conflict with the theme settings, please try only with theme plugins and if the problem persists -> send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
I’ve tried only with the theme plugin. Still not working, unfortunately. Could be something with the theme files that I played with a little bit ago in order to fix a fatal error related to the Single Post Comment files. I’ll send tagDiv an email to help me with the issue.
Thank you!
Hi,
That can be the problem, we’ll take a look to see where is the problem and will fix it.
Thank you!
