Hello!
Good day!I have a problem with my speed website.
After updating to version: 10.3.6.1.
The theme panel is not saving any ads I put on it.
And there seems to be news.min.js error on the js console.
Thank you!
Best regards,
Hi Michico Oranga,
Please try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
If the problem still persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.
Let me know the results!
Thank you!
Hi Calin!
We already did the following:
1. Reinstalled the tag div composer
2. Clear Cache
3. Deactivate all plugins except for the following:
tagDiv Cloud Library
tagDiv Composer
tagDiv Mobile Theme
tagDiv Newsletter
tagDiv Social Counter
tagDiv Standard Pack
But still the ads don’t save on the theme panel.
There is also no error on the console now.
Best regards!
Hi,
So you set the ads in theme panel and these are saved and after that are ads code is no longer there or the save button when is click is set in a loop ?
If is like in above example then it can be from firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Hope this will help you!
Let me know the results!