TagDiv Mobile Theme not supported

Posted in: Newspaper
Post count: 18
Roularta
#366112
Sep 22, 2020 at 5:47 pm

Hi support!

I want to use the tagDiv Mobile Theme plugin, but I’m not able to because I run into the following error:

This version of the tagDiv Mobile Theme plugin is not supported by the current activated theme!
Please make sure you’ve updated the theme properly! Follow this guide.
See screenshot:

I’ve done what the error says and updated the Newspaper theme and it’s plugins to the latest versions.
See screenshot:

Do you have a clue what’s going on here?

Kind regards,
Sam from Roularta

Post count: 18283
Vlad S
#366213
Sep 23, 2020 at 10:34 am

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 18
Roularta
#366244
Sep 23, 2020 at 12:35 pm

Thanks for your reply Vlad. I’ve send you an email 🙂

Kind regards,
Sam from Roularta

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