The problem is that when I enter your support website it tells me to renew my subscription. It is not possible because I bought it yesterday.
Also I have a problem with the theme, this page does not load the theme correctly:
Can you fix all these problems for me? Thank you.
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This topic was modified 5 years by
danielaguilar.
Hi danielaguilar,
I think that the problem with support was only until your account was registered, I hope that now there is no problem to access our forum for support.
The problem with that post is a cache plugin between tagDiv Cloud Library (from this cloud are use the templates for pro demos) that is not compatible with the WPBakery plugin that we provide as option, if you do not want to use tagDiv Composer and tagDiv Cloud Library, to solved this problem, just disable that plugin and everything will be display as in our demo!
Thank you!
Hi,
Just checked your website and is look normal -> https://i.imgur.com/0UdCBHC.jpg -> https://i.imgur.com/THgj87k.png if there is still a problem, please provide some more details/screenshots about where and what it is the problem.
Thank you!
No.
You cant see the problem because i elimited the code. I put again the code.
https://ibb.co/PMzbhF0
https://ibb.co/VLRrV0S
Sayme something please.
Hi,
Please try this custom css -> https://i.imgur.com/vgYdEr0.png
.td-is-sticky:before{
content: "";
display: inline-block;
}
Set this code in theme panel> custom code> custom css.
Hope it will help you!