Socialcounter don't work fine

Hi,

Please make sure that you use the latest Social Counter version(2.9). If not, you can install it from the /plugins folder that was provided together with the theme files.
Also follow this guide to set Social Counter: https://forum.tagdiv.com/how-to-set-social-counter/
Please try this without any plugins active, leave just Visual Composer and Social Counter active.

I also tested this with last theme update and also updated plugins and seems to work:
Settings: http://screencast.com/t/bCBSbImn3
Result: http://screencast.com/t/OkttZ8cQhi

Thanks!

Hi,

@buzzerra Please take look in Plugins section and see if you are using Social Counter ver 2.9: http://screencast.com/t/WpoCAf0W
Let me know and we will try to find a solution.

@engels012 Try to set Social Counter like I said above and also let me know haow it goes.
Also replied here: https://forum.tagdiv.com/topic/tagdiv-social-counter-doesnt-display-correct-numbers-of-fans-and-followers/

Thanks

Hi,

I’ve also tested this using your facebook an twitter id so it should also work in your case also: http://screencast.com/t/thfOxwUOKAG
Please make sure that you also test this without any plugins active and make sure you empty cache and/or purge files if you use CDN then check again.
If this still done’t work please give wp-access so we can also check this and send you login details via email at contact@tagdiv.com and also send a link to this tread or specify your issue details.

Thanks