Hello,
After Updated Theme i got an Mobile Theme Error I’m created Mobile Page and Mobile Header But Menu Not Updating, Even I’m Saved The page Screenshot >> Menu Not Showing Even Updated Menu >> After Reloaded Tagdiv Composer Menu Not Updated It Show’s Like This
I Have Created Menu For Mobile But Not Visible Menu in Mobile Devices Menu
https://www.viswamvoice.com/main-mobile/ This is Mobile Home Page Please See the page in mobile view
i’m Deactivated And Activated Those Plugins and updated menu but not updating
Hi SVPrasad,
Did you try to set the same menu in both view ports -> https://i.imgur.com/hJBjPku.png ? this should work!
Please try like that and let me know if for you is working using this method.
Thank you!
Hello I’m Tried all Methods But Not Working Please See The Below Video
Video Clip
Hi,
Is possible to be some problems with the new element for mobile menu, we got few more reports about this problem. We’ll make some more investigations about this problem to see from where can be this problem and provide a fix for it.
We’ll try to discover from where can appear this problem and fix it.
Thank you!
◆ Hello is Problem is Solved ?
◆ How many days take to solve this issue ?
Hi,
There were made some fix and this should be one of them, please try it, for this you need to disable tagDiv Composer, delete it and reinstall in from Newspaper > plugins.
Let me know the results!
I’m Followed above steps i have got new Problem Menu Widths shows Horizontally even set as vertical This is in Public View Shows Not as Tagdiv Composer View Row Color is Not Applying i’m Sets color as yellow but it’s not showing color, i haven’t any Cache Plugins, So Whats the Problem See the below Video
Video Clip Menu Is also Not Updating…
Please Reply As Early as Possible
Thank You 🙁
Hi,
After I see your video, I tried aging with the mobile menu and is look that there still is a problem, for me is saving the menu only sometimes, but not always, but as seen in your video is not saving at all, it will be very helpfully for use if you can let to inspect this situation, in this way our developers will see from where is the problem and will make a fix for it. For this will be better if you can create a staging or sub-domain and set there your website, if this is not possible we can take a look to the live website too, but only after you make a full backup to your website and database.
For the problem with mobile icons, please make sure that those are set as inline -> http://prntscr.com/v816yn or http://prntscr.com/v817pa this should fix the problem -> https://i.imgur.com/fymsQqk.png -> https://i.imgur.com/pfZrVXO.png
Please send us an email at contact@tagdiv.com and provide admin login and cPanel. Include a link to this topic in the email.
Thank you for your understanding!
Any update on this issue? I’m also getting the same problem right now..
Hi,
We hope that this week to make a theme update and the problem will be fix, also, if you want I can ask a developer if he can provide the solution that was made for this problem and I will let you know what it’s need to be done and where.
Thank you for your understanding and sorry for the inconvenience!
I have updated theme Today From V 10.3.7 to V 10.3.8 But Problems Not Solved
They Are…
Mobile Menu Not Updating ( This is Major Critical Problem.. With This Problem My Website Got Problems)
I Think This Update Not Focused on Mobile Theme……. Please Focus This Issue
Hi SVPrasad, unfortunately in this theme update was added only those fix -> https://i.imgur.com/jzar0Ys.png -> https://themeforest.net/item/newspaper/5489609 I asked a developer if he can not take a look to this problem and provide a fix, now I’m waiting to get an reply from him.
Thank you for your understanding!
Not only my website official tagdiv website is also same problem please report to team it’s really very critical problem Tagdiv home page
Tagdiv Menu
Hi,
I understand from our developers that the problem was solved, but they forget to set it in the update. What you need to do is to disable and delete tagDiv Composer and tagDiv Cloud Library after that re-install the plugins from Newspaper > plugins (in this way you’ll install the plugins versions from our server that includes the fix for the mobile page problem).
Let me know the results!
Thank you!
Followed these steps but not working
Hello !
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
