Sticky header strange behavior

Posted in: Newspaper
Post count: 22
VT Geek
#371292
Oct 29, 2020 at 7:01 am

Hi,

We started to use Sticky header.
Normally, when an user scroll to the top, the menu we expected to be this: https://imgur.com/a/vzMcXOw
However, in fact, it doesnot work as expected as it always be quite small like this: https://imgur.com/a/PHn5UBL
Our website: https://visionthai.net

Could you help me solve the problem? Thank you!

  • This topic was modified 5 years by VT Geek.
Post count: 18283
Vlad S
#371381
Oct 29, 2020 at 12:46 pm

Hello !

We have inspected your website and the sticky header works great.

Please make sure to clear your cache.

Thank you !

Post count: 22
VT Geek
#371389
Oct 29, 2020 at 1:06 pm

Hi,

May I know what is the expected behavior of the sticky header, will it shrink to smaller height when a user DOES NOT scroll down?

I have tried many times using incognito mode, but every time when the website is loaded, the header immediately shrinks to a smaller height. Could you examine the strange behavior on our website again?

Thank you!

Post count: 18283
Vlad S
#371418
Oct 29, 2020 at 3:57 pm

Hello !

Please check what type of headers do you have in the header manager as you can see here: https://www.screencast.com/t/mPzjFUyH make sure that you have the same header on all the headers.

Let us know the result !

Thank you !

Post count: 78
Larane
#372299
Nov 5, 2020 at 12:31 pm

Same here. The sticky header shrinks for no obvious reason.

Post count: 18283
Vlad S
#372350
Nov 5, 2020 at 4:07 pm

Hello !

Please provide a link to your website in order to inspect.

Thank you !

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