header issues

Posted in: Newspaper
Post count: 3
fxvisuals
#371323
Oct 29, 2020 at 9:39 am

I have added a new element to the header, after saving it is not displaying on the site. See – https://www.screencast.com/t/bQA9IFvK

What should I do?

Thanks

Post count: 3
fxvisuals
#371326
Oct 29, 2020 at 9:47 am

Also, on refresh, the newly added element is not there in the header.

Post count: 18283
Vlad S
#371387
Oct 29, 2020 at 1:04 pm

Hello !

Please make sure that you have cleared your cache.

Also please provide a link to your website in order to take a look.

Thank you !

Post count: 3
fxvisuals
#371392
Oct 29, 2020 at 1:14 pm

Hi Vlad,

Thanks, the site is press24x7.com. It is currently in maintenance mode. I can make you an admin to have a look. Please share your email.

I create a duplicate of [Header Cloud Template – Romania News PRO] as [fx-Header Cloud Template – Romania News PRO] and want to add a News Ticker to it.

Thanks,

Post count: 18283
Vlad S
#371419
Oct 29, 2020 at 3:58 pm

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the support is a bit crowded so an answer is expected between 24-48hrs.

Thank you !

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