Youtube video not working

Posted in: Newspaper
Post count: 11
kelsjc
#371681
Nov 1, 2020 at 10:12 pm

Hi all

When inserting my youtube videos, whatever ID I insert, i got the error message:

“Video Ids were not found or can’t be retrieved”
“Channel doesn’t exist or does not have any uploads”
“Playlist doesn’t exist or has no videos”

The API is already set.
What could be wrong?

Thanks

Post count: 18283
Vlad S
#371790
Nov 2, 2020 at 3:24 pm

Hello !

Please provide a screenshot of how you set the video and what video you insert.

Thank you !

Post count: 11
kelsjc
#371999
Nov 3, 2020 at 3:14 pm

Hi Vlad

Can be any channel , any video, whatever I insert do not work
e.g. https://www.youtube.com/channel/UC_4Jor3Nk1CwGRBqGqvYjtQ

API is already set

check
https://imgur.com/a/WXb2w2k

Post count: 18283
Vlad S
#372091
Nov 4, 2020 at 8:48 am

Hello !

Our team will gladly try to help you. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Please note that at the moment the support is a bit crowded so an answer is expected between 24-48hrs.

Thank you !

Post count: 58
topmagazin
#392428
Mar 20, 2021 at 12:01 am

Would you share how the problem has been solved?

Regards

Post count: 18283
Vlad S
#392533
Mar 22, 2021 at 9:42 am

Hello @topmagazin !

Unfortunately I cannot find the e-mail that was sent above. Please send us an email and we will take a look at your issue too.

Thank you !

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