Theme ignoring sticky header setting.

Posted in: Newspaper
Post count: 3

I pulled in a cloud header template called “podcast”.

I went to edit the template in TagDiv Composer and clicked on Manager then I enabled sticky header via the “Enable/disable sticky menu” option and clicked save.

I’ve done this several times but the top bar menu is not sticky no matter what page I’m on.

Post count: 21065

Hello!

The menu sticky option does not make the main header to be sticky if you don’t have some elements inside it.
Please try to enable sticky menu which will create a new zone and insert some elements into the empty sticky header and let us know about your results!
If the problem does not get solved please provide us your website link.

Thank you!

Post count: 3

Where do I find the new zone? I don’t see it.

Once I find it, how do I “add elements” to it?

Post count: 21065

Hello!

Please follow our video guide and make sure that your sticky header is active: https://www.youtube.com/watch?v=HXQQygkCCJo
To learn how to add/edit an element with TagDiv Composer check this: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Hope that helps you!

Thank you!

Post count: 3

Unfortunately this did not help.

I did what the video showed anyway, just in case, but it did not work.

“I pulled in a cloud header template called “podcast”. <– So the header is not empty.

Post count: 21065

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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