After update theme
News ticker (Livemesh) going crazy, it slides news very very fast!, time settings doesn’t work!
Also, skin of weather widget (Livemesh) just crashed!
News ticker is also problem (same bug) in TagDiv composer!
Hello!
You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !
Thank you!
Thx
I send you data for login on your mail, I tried as you said but it’s the same!
The page with problems TagDiv editor is “Naslovna Nova redesign” and Livemesh as default front page.
thx
Hello!
We can not seem to find the email you sent. Please send a new email with the link to this topic at contact@tagdiv.com
Thank you!
Yes I did, and I’m waiting!
Bettina,
I send you a mail in monday, tuesday….. nothing happens, yesterday…..
Again like before 4 days? nothing happens!
Where is child theme support?
thx
Hello !
For the child theme support please follow our guide here: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you !
Why don’t you make child theme package!, this is …….
After copying some files into child theme I get big error (theme crashed), still waiting for support,
thx
After update child theme, functions.php from “td-standard-pack” is making problems.
After 12 days I can tell : Support is very slow!! and Waiting for some Actions.
Or it’s not valid?
Hello !
In order to offer proper support please send us some details. What issues do you encounter ? What are the steps that you took ? Can you provide some screenshots of your issue ?
Thank you !
Vlad,
seriously?
14 days, Simon is having code and mail and I’m waiting and waiting….
Hello !
I have just spoken to Simion and he will re-take a look today. We are sorry for the inconvenience !
Thank you for your patience !
Yep, Simion resolve the issue!
There is maybe to small documentation about child theme.
Hello !
The current documentation is the one that works. Please note that not all the files are available for child theme. You can find the documentation here: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you !
Vlad, the last time when I was follow that documentation I had big problems, please refresh documentation.
