all the settings are gone after updated it

Posted in: Newspaper
Post count: 6
youngchan.sohn
#374968
Nov 24, 2020 at 8:41 am

Hi

Ive almost finished the website and as soon as i updated the template version, settings are gone.

previous version: https://webcache.googleusercontent.com/search?q=cache:FEkAMoCa4BMJ:https://significant-trivia.com/+&cd=6&hl=ko&ct=clnk&gl=kr

after updated: significant-trivia.com

Can I pull back all the things i set up before…?

Thanks for the help in advance

Post count: 18283
Vlad S
#375069
Nov 24, 2020 at 3:59 pm

Hello !

You will have to restore one of your backups also you will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

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