Favicon not found by Google anymore

Posted in: Newspaper
Post count: 75

Hi!

Mobile results on Google for Streamwijzer show the standard WordPress favicon instead of the actual one from my website (www.streamwijzer.nl), even though it was always set up correctly and I never had problems with it. Also, Google Search Console indicates that https://www.streamwijzer.nl/favicon.ico is 302 redirected and when visiting that URL, I again see the WordPress favicon.

Would be curious to hear how to solve this. Thank you in advance.

Warm regards,
Siebren

Post count: 18283

Hello !

This is how your website looks when accessing it from a google result: https://www.screencast.com/t/vPmxu3VPZnQ

Everything seems to be in order. Please make sure to clear your cache.

Thank you !

Post count: 75

Thank you for the response Vlad, but that is not my website. ?

https://www.streamwijzer.nl –> that is

Post count: 19

I have the same problem
On the desktop version, favicon appears normal.
However, the standard WordPress favicon appears on google search snippet. The one I set in FAVICON just gone in google search snippet.

Post count: 15

I have the same problem too. Favicon has suddenly disappeared from Google search mobile. Just the standard WordPress one suddenly showing now.

  • This reply was modified 5 years by MJ.
Post count: 18283

Hello !

This seems to be a weird issue. Please contact google and ask for a re-crawl as shown here: https://developers.google.com/search/docs/advanced/crawling/ask-google-to-recrawl

Thank you !

Post count: 75

Hi Vlad,

Thank you for your reply. However, the link you sent is about reindexing a specific URL (not an entire website). Also, the specific URL recrawl function has been shut off by Google for several weeks already, as appeared in the news.

Moreover, this is not an issue that only I have but also ‘newspaper-user-2’ and ‘MJ’. Could you please take an extra look into what’s going wrong?

Warm regards,
Siebren

Post count: 15

Just to add to this: my favicon has shown perfectly fine for four years, and my site gets crawled by Google continuously.

As of yesterday, the favicon is suddenly gone. It does seems odd that it happened to three (known) of us in the same day?

Post count: 75

Hi Vlad,

That is exactly the same for me. Everything went right with the favicon all along and now suddenly it does not appear anymore. We would be happy to hear from you.

Warm regards,
Siebren

Post count: 75

Hi Vlad (or anyone else from customer service),

Could you please respond to our messages? This is quite an urgent matter.

Thank you in advance.

Warm regards,
Siebren

Post count: 75

Hello?

Post count: 2

I have the same problem.
Any solution?
Thanks

Post count: 75

I don’t understand this. Why are you guys not responding anymore?

Post count: 18283

Hello !

We are sorry for the late reply, due to our national holiday the support was restricted and we had 2 days off.

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 2

Is the problem resolved for you? It’s so unfortunate that we all have to face this problem, it’s not desirable to send the login details to the staff to let it fixed. It should be indexed in the right way after setting the right favicon in the theme panel.

  • This reply was modified 4 years by E.
Post count: 2

Fixed the problem by setting the 512×512 flavicon

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