Wc vendor pro shop header is not showing.

Posted in: Newspaper
Post count: 2

Hi,
This is my site: https://abtsdollar.com/. I am using newspaper theme with woocommerce and wc vendor pro plugin…we are facing an issue that the shop header ( by wc vendor pro multivendor marketplace plugin) is not showing in the vendor shop page. here: https://abtsdollar.com/vendors/roping-shop/ . But when i open a product as single page then shop header is showing perfectly. Here: https://abtsdollar.com/shop/roping-art/ … and these things are our issue.
Please note that, We already asked the wc vendor pro support and dev team…They said that this is the theme issue….They said that the theme is overriding standard/ default woocommerce codes and hoks for the shop page templates and using themes own custom codes for the sho page templates…Thats why, The shop header is not working and not showing in the vendor shop page..
So,please check everything and provide a solution..It’s really important to us.
Thank you so much.

  • This topic was modified 5 years by abts.
Post count: 35449

Hi,
I just inspected your website an now the shop header is displaying -> https://i.imgur.com/QbaPqes.png as I can see now you are using the standard header 1.
If there is still a problem, let me know!

Post count: 2

Hi, My issue is not displaying theme header….My issue is that the vendors shop header not displaying on the shop page…Please read my previous message bellow perfectly:
“””” This is my site: https://abtsdollar.com/. I am using newspaper theme with woocommerce and wc vendor pro plugin…we are facing an issue that the shop header ( by wc vendor pro multivendor marketplace plugin) is not showing in the vendor shop page. here: https://abtsdollar.com/vendors/roping-shop/ . But when i open a product as single page then shop header is showing perfectly. Here: https://abtsdollar.com/shop/roping-art/ … and these things are our issue.
Please note that, We already asked the wc vendor pro support and dev team…They said that this is the theme issue….They said that the theme is overriding standard/ default woocommerce codes and hoks for the shop page templates and using themes own custom codes for the sho page templates…Thats why, The shop header is not working and not showing in the vendor shop page..
So,please check everything and provide a solution..It’s really important to us.
Thank you so much.”””””

On the single product page, here: https://abtsdollar.com/shop/roping-art/ The shop header for vendors displaying perfectly. Check here: http://abtsdollar.com/wp-content/uploads/2020/12/Capture.png

But the vendors shop header is not displaying on the vendor shop page: here: https://abtsdollar.com/vendors/roping-shop/ … Please check here: http://abtsdollar.com/wp-content/uploads/2020/12/Capture2.png …and all of these things are my main issue.

Please note that, We already asked the wc vendor pro support and dev team…They said that this is the theme issue….They said that the theme is overriding standard/ default woocommerce codes and hoks for the shop page templates and using themes own custom codes for the sho page templates…Thats why, The shop header is not working and not showing in the vendor shop page due to the themes own custom codes and hoks and overriding the default woocommerce standard codes…..I am mean the theme not using default and standard woocommerce codes and hoks and i am facing the vendors sho header issue due to this.

So,please check everything and provide a solution..It’s really important to us.
Thank you so much.

Post count: 18283

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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