New version of theme – problems

Posted in: Newspaper
Post count: 49

Hello Team,
I’ve updated Newspaper theme today to the latest version. I’ve noticed two problems:
1. Complianz plugin shows error: TypeError:_a_context_is_undefined in line 222 at /wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme_min_js
2. When there are articles with pictures added to text area (except the main photo), these pictures can’t be enlarged by clicking on it and user can’t scroll pictures by using arrows on keyboard.

Post count: 18283

Hello !

Can you please provide some screenshots of your errors so we can have a better idea?

Also start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Post count: 49

I did everything you advised but it didn’t help.

I provide you screenshots:
https://imgur.com/a/QlcLg12
First one – showing image included to the article. Later when I included images in that way, users could click on it and enlarge it to full screen. Now they can’t do that.
Second one – problem with Complianz plugin.

Post count: 35449

Hi,
Please update the theme to v10.3.9.1
Also make sure that you have set the modal image https://forum.tagdiv.com/modal-window/
Let us know if there are still problems after theme update.

Post count: 49

Ok, I updated the theme to v10.3.9.1 and the case is as follows:

1. Image included to the article (featured image) – the lightbox settings of all featured images in all articles are set off. Before first update (to v10.3.9) these settings were set on. Now it looks like I have to turn it on manually in every article to fix the problem. Screen – https://imgur.com/a/eU6QRAW

2. Problem with Complianz plugin. It’s strange, because problem sometimes appears and sometimes disappears. I can’t find out what it depends on. While taking the above screenshot the problem was visible (you can see the notification on the left side). But some other times it doesn’t show up.

  • This reply was modified 5 years by SMK.
Post count: 35449

Hi,
1. Normally there should be no problems, unfortunately there are other few users that reported this problem our developers are investigating this problem to see in which situation is appearing.
2. Problem with Complianz plugin, now this is not a tested plugin, but if is still indicate problems with jQuery, then you can try the Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
Thank you!

Viewing 6 posts - 1 through 6 (of 6 total)
The forum ‘Newspaper’ is closed to new topics and replies.