tagdiv composer content unsaved

Posted in: Newspaper
Post count: 2
breathexz
#378942
Dec 16, 2020 at 2:40 pm

hello, i’cant saved content with tagdiv composer but footer and header can saved. can you troubleshoot and maybe help us?

pic : https://i.ibb.co/cLX0qZ7/Capture.jpg

Post count: 35449
Calin
#379139
Dec 17, 2020 at 12:46 pm

Hi,
This problem can appear when you have set some code in the page or you are using some plugins that are in conflict with the theme.
My suggestion is to make sure that you are using the last theme version Newspaper 10.3.9.1 and check it only with theme plugins to see if the problem persist. Also please check with a new page.
Let me know the results!
Thank you!

Post count: 1
vladimirnff
#380326
Dec 24, 2020 at 12:14 am

I have the same problem, I’ve disable plugins but same, cannot edit frontpage! please help!

Post count: 18283
Vlad S
#380441
Dec 24, 2020 at 3:46 pm

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

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