theme updated and theme panel settings are gone

Posted in: Newspaper
Post count: 6
youngchan.sohn
#380823
Dec 29, 2020 at 9:02 am

Hi,

Recently, newspaper theme was updated to 13.9.1 and found out it isnt compatible with wordpress 5.6.

So I reverted the theme back to 13.9

And the following problems occurs.

1. Theme panel settings are gone -> footer, header, category settings and template settings.

Actually this wasn’t the first time this occurred. Wondering what i should do to fix and methods to prevent this from happening again. Thanks.

site address: significant-trivia.com

Post count: 18283
Vlad S
#380911
Dec 29, 2020 at 4:33 pm

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

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