post setting not showing template from cloud library

Posted in: Newspaper
Post count: 30

under default post setting (sitewide) it is suppose to show the single template from the demo account loaded. but it is not. please see screenshot: http://imgur.com/a/Kho9Js5
I am using arette pro single template

Anyone encountered this problem?

Post count: 21065

Hello!

You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

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