Activation and savings not working, not refreshing

Posted in: Newspaper
Post count: 1

Hi Folks!

Happy 2021 for everyone!!

I just bought and installed the template, but when I try to insert the activation code, auto and manually, it doesn’t move forward, just stuck on the activation button and not refreshing the page.. also the same issue on the save button inside the tagdiv manager.

Any idea what can I do to fix that?

Best wishes!
Bruno

Post count: 27744

Hi,

Is possible to be from the firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Hope this will help you!

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