Some images pixelated

Posted in: Newspaper
Post count: 15

Hi,

Some of the images on our home page are pixelated. Specifically, the images in the right column on the first module.

wcevent.com

This module was made using Flex Block 3.

The pixelation is not coming from the assets. If you click through to the article, you’ll see the same image, much larger and not pixelated.

How do I get these images to display crisply and without deterioration, as they do on the rest of the home page?

Post count: 21065

Hello!

Please try to fix this with Flex Block 3 settings like this: https://www.screencast.com/t/z6Vftv11
Set the size you need in order to display a clear image.
Let me know about your results!

Thank you!

Post count: 15

That fixed it, thank you!

I am noticing the same pixelation in the “Featured Articles” and “Trending Articles” sections, which are made using the Block 4 module. I’m not seeing the same options within the editor for those modules. How do I make sure the images in those sections aren’t pixelated?

wcevent.com

Post count: 21065

Hello!

This block is an old one that’s why you are not seeing the same options.
You can set this: https://www.screencast.com/t/pT4QfjKr from Newspaper -> Theme panel -> Block settings -> Thumbs on Modules/Blocks.
After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/
Hope that helps you!

Thank you!

Post count: 15

I tried this but it did not fix the issue. The settings were updated as recommended, and the thumbnails were regenerated. What else can I try?

Post count: 21065

Hello!

Please be sure you upload the full size pictures in the gallery and you set it those pictures, not resized ones.
If the problem persists, then we need to take a look.
Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you!

Post count: 15

Thank you. The email to contact@tagdiv.com has been sent.

Viewing 7 posts - 1 through 7 (of 7 total)
The forum ‘Newspaper’ is closed to new topics and replies.