WMPL: Couldn't see the translated tagdiv cloud template in theme panel

Posted in: Newspaper
Post count: 46
thenickth
#383891
Jan 21, 2021 at 6:04 am

Hello,

I have created a cloud template to use with certain category. It works fine with default language but when I switch to English and go to theme panel so select template there is nothing on the list beside theme template. But if I switch back to default language the list show up.

When I visit cloud template list. The template is there.

Need help. I am using 10.3.5 at the moment. Please help.

Thank you.

Post count: 18283
Vlad S
#384088
Jan 22, 2021 at 9:58 am

Hello !

Please make sure that this procedure has been done properly: https://forum.tagdiv.com/topic/translate-newspaper-templates-with-wpml/

Let us know the result !

Thank you !

Post count: 46
thenickth
#384098
Jan 22, 2021 at 11:16 am

Hi,

I did that but the template still hasn’t showed up on the drop down list.

Post count: 18283
Vlad S
#384196
Jan 22, 2021 at 4:27 pm

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

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