No titles will translate with TagDiv composer/WPML

Posted in: Newspaper
Post count: 32

Hi,

I’ve just spent several days with WPML support and they say the issue is on Newspaper’s end, so I’m trying here in hopes you can help. I’m using Newspaper theme with WPML advanced editor, but it does not pick up any headings. Not headings for sub-titles or titles on Hero images, not block headings, not headings (or anything in fact) on icon boxes.

If you look at the back end not using TagDiv composer but rather WordPresses interface, titles appear as a long string of I presume ASCII code rather than as words. Perhaps this is the issue. We’re really at a loss but it’s completely rendering translations impossible.

Thanks,
Kaitlin

Post count: 18283

Hi,

In Newspaper v10.3.3 was add a better support for WPML plugin -> https://i.imgur.com/vAjt3aG.png now you can set the header, footer, category and single template on each language in them panel, for this you need to use the translate for cloud templates -> https://i.imgur.com/Y99kgbB.png in this way on each language you’ll have only the templates made for that language, for example https://i.imgur.com/UJbzFFp.png -> https://i.imgur.com/TWZLxQZ.png -> https://i.imgur.com/CjsSkAC.png
You can duplicate a cloud template like this -> https://i.imgur.com/BLYyLc4.png after that you can edit it with tagDiv Composer.

The second method is the classic one using the strings translate, this is more harder -> you need to use the this option -> https://i.imgur.com/59kl17v.png in order to use the string translate, for example for the header -> https://prnt.sc/rumozl and in WPML String -> https://prnt.sc/rumqn5 then you need to set the id of the header you want to be set for that language -> https://i.imgur.com/ghCu54I.png -> https://i.imgur.com/UAgVTC6.png -> https://prnt.sc/rumrbd

Hope this will help you!
Thank you!

Post count: 32

Hi Vlad,

I appreciate your response but it doesn’t solve the problem. I’m running Newspaper 10.3.9.1 (the latest release) so outdated software shouldn’t be an issue. In case I haven’t been clear, I’d like to send you some screenshots. Is there a way I can do that?

Thanks,
Kaitlin

Post count: 18283

Hello !

This is indeed a weird issue. Can you confirm that all the steps found in this guide have been followed too? https://wpml.org/documentation/theme-compatibility/create-multilingual-wordpress-websites-using-the-newspaper-theme-and-wpml/

Thank you !

Post count: 32

Hi Vlad,

Yes, I confirm that I followed all steps on the guide. Also with WPML support we did a clean install of Newspaper + TagDiv Composer + WPML on a test site and recreated the issue. WPML team at a loss; seems to be a problem with TagDiv Composer. Is there a way I can send you screenshots to demonstrate the problem?

Thanks,
Kaitlin

Post count: 18283

Hello !

We need to take a look and see what can be done there to fix this issue.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Thank you !

Post count: 4

Hi,
I managed to translate the cloud templates. I have also translated the footer but it does not show it to me among the selectable options in the Theme Panel.
Can you help me?

Post count: 27744

Hello @marco.ruffelli,

I am not sure I fully understand what you are looking to select from the Theme Panel. Can you please provide more information, screenshots of your issue, so I can help you efficiently?

Thank you!

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