Dear,
Recently, while working on my website, I discovered that I wasn’t able to use TagDiv Composer anymore.
When trying to start TagDiv Composer with an existing page it states “The current content page hasn’t been created by TagDiv Composer!” I went to try all other pages and see whether I could open those but same error appears and it keeps on buffering.
What has happened and how am I able to start using TagDiv Composer again?
I’m using Newspaper Child theme 7 (ver. 8.7.4) with WP version 5.6.
Thank you in advance!
Ricky
Hello!
The issue can be from a plugin conflict or unused files, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Dear Bettina,
Thank you very much for replying back.
Does it mean that if I deactivate all plugins that I may lose all that has been created with them, like interactive maps, forms, tag creators and so on?
Or is it just a matter of reactivating it all goes back to normal?
As you may understand I’m not that experienced.
Thank you.
Ricky
Hello!
First of all please do a backup, then you can do this procedure to see which plugin create the conflict.
Thank you!
