Mobile pages not using fonts

Posted in: Newspaper
Post count: 14

See this page on desktop and mobile (iOS for me):
https://places.travel/sections/outdoor/oregon-road-trip-series-portland

The mobile page has no set fonts. I have Playfair Display and Source Sans Pro set for headings and body respectively. The mobile template renders correctly in preview. Please advise.

Post count: 21065

Hello!

Please edit that page with TagDiv Composer and set the font from the element’s settings.
Verify if there is the same font which was set it up by you.
Let me know about your results!

Thank you!

Post count: 14

Yes I did. I tried overriding them there. All are set on the mobile template for the element to either Playfair Display or Source Sans Pro, neither of which are rendering

Post count: 21065

Hello!

I inspected your website on mobile and desktop version and it seems it is working with exactly these fonts: https://www.screencast.com/t/YVbF2AqEL ; https://www.screencast.com/t/uB8dF6Jl4Zrg
Am I missing something?

Thank you!

Post count: 14

Look at the rendered text. Its something like Times new roman. The code shows it correctly but its not on the front it. Look at the fonts on desktop (correct) and mobile (incorrect) side by side

Post count: 21065

Hello!

Could you provide me a screenshot from your mobile with that incorrect font?

Thank you!

Post count: 14
Post count: 21065

Hello!

Please check if you have this setting enabled: https://www.screencast.com/t/j2rkeGEsWtT
Also, please check if you have a plugin conflict.
Let me know about your results!

Thank you!

Post count: 14

It is enabled. I see no plugins that would be in conflict.

Post count: 21065

Hello!

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– a link to this topic in order to identify you

Our team will take a look!

Thank you!

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