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Posted in: Newspaper
Post count: 25

hello!

i have a problem with ad: I inserted the banner code, saved it, everything is ok and everything works. Next, I want to change it, for example, from Yandex to Google banner networks. I insert a new code, save it, refresh the page, and see the original code there again… how do I fix this?

see the pic
https://monosnap.com/file/YbvgiFlCKVdbBDxSvuNWPTpO6f81lf

thank you!

Post count: 21065

Hello!

Please try to delete the code from settings, save it, and see if the block remains empty.
Then, again put another code there, save it and then look if the correct code is there or not.
Please let me know about your results!

Thank you!

Post count: 25

Hello, Bettina 🙂

I did everything you said, but it didn’t help. after 10-15 minutes, the new code is erased and the old banner code is displayed again…

thx a lot!

Post count: 21065

Hello!

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– a link to this topic in order to identify you

Our team will take a look !

Thank you!

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