After an unsuccessful attempt to update the theme I had to restore a client website http://www.serrespost.gr from a plesk backup. Since then the mobile theme does not work and I get a message :
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This version of the tagDiv Mobile Theme plugin is not supported by the current activated theme!
Please make sure you’ve updated the theme properly! Follow this guide.
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The theme version I use is the NewspaperVersion: 10.3.2 and the mobile themes I tried are versions 1.1 – 1.3 and the latest mobibile theme. I haven’t tried the 1.2 because I don’t know where to download. I faced the problem once again in the the past when, again, I tried to update the theme and I had to restore form backup. That first time I managed to solve the theme updating the mobile theme but this time I cannot find a solution.
I would appreciated if has a possible solution. Also, can I download from somewhere the mobile theme version 1.2 ?
Here is my status report:
Theme config
Registration key i 0a59519b – **** – **** – **** – 31b6b925c86e Reset key
Theme name i Newspaper
Theme version i 10.3.2
Theme database version i 10.3.2
HTTP channel test wordpress
Installed demo i Default – demo ID: default | install type: full
php.ini configuration
Server software i Apache
PHP Version i 7.3.26
post_max_size i 8M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 30 – the execution time should be bigger than 60 if you plan to use the demos. To see how you can change this please check our guide here.
max_input_vars 1000 – the max_input_vars should be bigger than 2000, otherwise it can cause incomplete saves in the menu panel in WordPress. To see how you can change this please check our guide here.
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i https://www.serrespost.gr
WP Site URL i https://www.serrespost.gr
WP version i 5.6.1
WP multisite enabled i No
WP Language i el
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
Hello !
We can send you the Mobile theme plugin via e-mail. Send us an e-mail at contact@tagdiv.com And attach a link to this topic and my colleagues will send you the wanted plugin.
Thank you !
Thank you,
I have contacted you via contact@tagdiv.com the responded but unfortunately the sent me the full package of the latest theme not the mobile theme version 1.2.
Thank you,
Iordanis