WP Super Cache not detected

Posted in: Newspaper
Post count: 11

Hello, We are using Newspaper theme version 10.3.9.1 on our multisite, with WordPress version 5.6.1 and WP Super Cache version 1.7.1.

We have set up WP Super Cache according to the directions on your support page, but the Newspaper theme system status still says “No caching plugin detected – for best performance we recommend using WP Super Cache.” Why wouldn’t it detect the recommended plugin?

We’ve tried disabling all plugins except WP Super Cache and haven’t had any luck resolving the issue.

Here is some more info from the system status page, please let me know how we can fix this problem, thank you.

Theme name Newspaper
Theme version 10.3.9.1
Theme database version 10.3.9.1
HTTP channel test wordpress
Theme Mobile Newspaper mobile version

php.ini configuration
Server software Apache/2.4.38 (Debian)
PHP Version 7.4.10
post_max_size 32M
max_execution_time 120
max_input_vars 3000
SUHOSIN installed false

PHP extensions
mbstring available
GD library available

WordPress and plugins
WP version 5.6.1
WP multisite enabled Yes
WP Language en_US
WP Memory Limit 512 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache

Post count: 27744

Hello,

Please make sure you don’t have any plugins which interfere with our theme.
Also, the fact that the WP Super cache plugin isn’t detected should not affect the plugin functionality (that is a system that should detect if the plugin is enabled or isn’t, in some cases when you are using more plugins, especially cache plugins this is no longer detected).

Thank you!

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