Hello,
I am trying to insert a 3rd party code, in my case a smart slider (https://smartslider3.com/). I am using the method with the text with title but it seems to be overwritten and removed each time.
Please help me to resolve this issue.
Thank you very much in advance.
Hello !
Can you send us a picture of how you set it up in order to inspect and see what can be done ?
Thank you !
Here you are. I hope it helps.
http://www.eleganttravel.gr/wp-content/uploads/2021/03/Untitled-1.jpg
Thank you!
Hello !
Please try a Column text element instead of the Text with Title element.
Let us know the result !
Thank you !
I’m afraid I have already tried this as well and it has the same result.
Hello,
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please check to be sure you don’t have an object cache on the host.
Thank you!
Hello,
I’m afraid I did both but the result is the same.
Hi,
Unfortunately, we did not test that plugin, but the steps you took to set the shortcode are correct.
The only problem may be that this plugin does not work with our theme.
Thank you!
