Header, Footer and Menu issue on Desktop Mobile and Actual Mobile

Posted in: Newspaper
Post count: 10
Daanish Japanwala
#392221
Mar 18, 2021 at 2:42 pm

Hi,

The issue is my mobile theme (not AMP) looks perfectly normal in the desktop (f12-console mobile) but header, footer and menu disappears when I check in actual phone.

Desktop (Works)
https://ibb.co/LJ36gNh
https://ibb.co/StWf3gN
https://ibb.co/X49xtQP

Mobile (Doesn’t)
https://ibb.co/vsbcctx
https://ibb.co/rZGgt8G
https://ibb.co/mc8br5b

Thank You.

Post count: 27744
Anamaria
#392225
Mar 18, 2021 at 2:54 pm

Hi,

I think that the problem is that you have set the “Redirect mobile visitors to AMP” -> https://www.screencast.com/t/pckkmejuXJiz if you have this option enable, please disable it, and see if is still a problem.

Let me know the results!

Thank you!

Post count: 10
Daanish Japanwala
#392228
Mar 18, 2021 at 3:17 pm

Hi,

So the thing is I want amp to open on mobile. But beneath the page there is an option to to ‘Exit mobile version’, if my users click on that they will see a broken website shown in the images above.
https://ibb.co/k9qH3Hf
Isn’t it possible to have AMP and proper mobile version as well?

Post count: 27744
Anamaria
#392373
Mar 19, 2021 at 2:29 pm

Hi,

Please make a test using only tagDiv plugins, to make sure that you do not have a plugin conflict.

If the problem persists, make a full backup and contact us at contact@tagdiv.com and provide wp-admin and credentials and cPanel access to investigate this problem. Also, paste a link to this topic so we can easily identify you.

Thank you!

Post count: 10
Daanish Japanwala
#392446
Mar 20, 2021 at 12:56 pm

Thank you, I have contacted tagDIV.

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