Update Broke Sections Of Theme

Posted in: Newspaper
Post count: 74

Beyond frustrated. Test the updates before you roll them out!!!!! As a journalist, this costs MONEY!!!!! Got a column that now shows as “[td_block_3 category_id=”3527″ limit=”4″ custom_title=”Notable Mention” header_color=”#dd3333″]” on my Main Page at Foreclosurepedia.

Post count: 124

I cannot see what you mention – that being said. The new release is not ready.

Post count: 74

Really? Because it asked me to update and I did. I had to edit out the section in the page code and extend down another column and now have blank. Gets better, though. No control over the blockquotes and the custom CSS doesn’t work. I am beyond livid.

Here is your update v10.4 that just jacked up my site: http://prnt.sc/10zg63i

Here is the new gap I have to jack with because of the update: http://prnt.sc/10zg7t9

Here is how the new tagdiv sh*t bleeds all over in Linux and I have to MANUALLY type the wp-admin just to get BACK to the admin side: http://prnt.sc/10zg8ij

Here is how your HORRIBLE blockquote shows now with NO ABILITY to control even through Custom CSS: http://prnt.sc/10zg9aa

So,l don’t call me a liar because the I had ZERO issues until I installed your HORRIBLE update. I paid you good money so give me a solution!

Post count: 74

Had a half dozen readers email about the mobile view. As I had to reinstall all of your plugins completely stripped away the tab titles, logo … EVERYTHING!!!!

Rolling it back until you folks figure out how to code.

Post count: 74

And jesperj that theme update that you said didn’t exist?! Yeah, so maybe check your info out before calling people a liar.

After rollback here is the update: http://prnt.sc/10zhhea

The missing part you couldn’t find?! Yeah, rollback and there it is: http://prnt.sc/10zhil0

And the removal of ALL CSS and jacking up of the blockquote? Yeah, back to normal here: http://prnt.sc/10zhjb1

AND the mobile view is back to normal as well.

Post count: 7

There is an error code displaying on homepage. Attached the screenshot of my site http://www.bookishelf.com.

https://prnt.sc/10zjjmh
https://prnt.sc/10zjk00

Post count: 9

I too had the same issue with site messing up. Thank goodness I took a backup first! Header completley jacked up (logo, ad, everything missing and defaulted to text in wrong color), custom html blocks no longer working (displaying a bunch of code now), footer disappeared, except for copyright info that defaulted. What do we need to do step-by-step to update successfully without messing up site aesthetic that we have spent hours, days, weeks, months perfecting? It may not be the update at all. Maybe we are not doing what should be to update successfully? If the later is the case, then please just tell us how to do it right.

Post count: 23

I’m having the same problem. Sorry haven’t had time to read the whole thread, what’s the roll back process.

Post count: 74

@thebookishelf pretty cool site! I love to read!


@amandajholden
I simply asked my provider to roll back to the previous day’s version. Most providers keep snapshots, granted I run an enterprise system as I am a journalist. It gets a bit more complicated if you have to do it from scratch as WP pushes all the data into SQL Tables. So, without a backup or snapshot of some sort, it is virtually impossible. Now, you could probably grab a copy of v10.3.9.1 and install it which MAY fix the issues (minus any stuff you added after the update), but I could not swear to that.

The issue here is that everyone experiencing this problem needs to hammer tagdiv to fix the problem and then instruct those of us whom have PAID A LOT OF MONEY to both have updates and support. Neither are occurring as far as I am concerned.

Post count: 74

@jesperj I owe you an apology. I believe I misinterpreted your statement of “the update is not ready” as “there wasn’t an update to begin with”. I believe when someone is wrong they should say so. I submit my apology. Thanx

Post count: 74

The only other best practices in WP I can think of is to implement a Child Theme of Newspaper and Dev it out on all updates. The CT would keep all pertinent changes. This, obviously, goes hand in hand with maintaining backup/snapshots. My site is rather large with over 2000+ articles and over a dozen plugins. Adding to that is the fact that I run Linux so any updates are always a point of trepidation. Good luck to all and hopefully @tagdev will support those of us whom paid them money for a product.

Post count: 31

I was working my way through everyone else’s site being broken after the update posts and saw a comment about just using the option to move it back to the previous release. That is what worked for me for now because my theme was completely broken to a point of I didnt know where to start to fix it. Rolling back everything was displayed correctly so Ill stick with that until there are more fixes.

Post count: 74

@evilspyboy Good deal! And start the routine of backups before upgrade as I think we all got LUCKY this go around. Simply rolling back may not work next time. 😉

Post count: 623

@thebookishelf

Make sure you have installed and activated the Newsletter plugin.
Refer: https://prnt.sc/110giri

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