10.4 update produces "Critical error: when updating plugins (2X)

Posted in: Newspaper
Post count: 10

Hi
The 10.4 update produces a Critical Error message“Critical error” when updating plugins (2X) and has forced a restore from the backup twice. Please advise.

https://boricuahumanrights.org

Post count: 21065

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

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