Hello,
Please do a test on a subdomain and use only tagDiv plugins, and if you have a child theme, please use the main theme and see if is still a problem.
Let me know the results!
Thank you!
Tried all that and yet when clicking edit with tagcomposer, i get redirected to Error 404 page.
My support is due in 20 days and i have been adjusting with the version 10.3.9.1 which i can use without much problems.
i cant buy an support extension now as i am going through a financial crisis.
would it be possible to get a theme file of 10.3.9.1 so that i can use it if in future i am facing any difficulties with the theme.
Thanks and regards
Ambu
Hello,
You can make a backup of the theme https://www.youtube.com/watch?v=LAJXrSI-dDA
For the error, we need to investigate what settings were made to cause that problem, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com to investigate the problem. Provide
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Thank you!
Hi Anamaria,
I have sent you the mail as per instructions. Kindly look into the issue as soon as possible.
I have disabled the 2FA login. Sorry for the trouble. Kindly take a look now.
Hi Tagdiv,
It looks like the problem is not resolved. I was using version 10.3.9.1 because of the problems in tagdiv composer. I want to use the latest version without any problem. Right now i have tried the tagdiv composer in version 10.4 and i am facing the same problem. I have already deactivated all the plugins and checked again but with no success.
Kindly look into the issue again.
