Issue with mobile header logo

Posted in: Newspaper
Post count: 6

I’m trying to edit mobile header logo.
I think that I set all parameters well:
https://prnt.sc/117fdzs
but no logo is showed in mobile version (logo is showed in all other views).

You can see the page here: https://new.yescalabria.com/

Post count: 27744

Hello,

Please remove(not hide) the text logo, and try again to add the image logo, also, clear your cache.

Thank you!

Post count: 6

Hi Anamaria,
I followed your instructions but no works.
https://prnt.sc/11c72by

Post count: 27744

Hello,

This is a video on how to upload your logo => https://www.youtube.com/watch?v=HXQQygkCCJo
Also, please does a test using only tagDiv plugins, and if you have a child theme, please use the main theme and clear all cache(also from your browser) and see if the logo is changing.

Thank you!

Post count: 6

Hi Ana,
I’ve not solved. Could you help?

Post count: 27744

Hello,

I checked your website and seems you have set a text logo, not an image => https://www.screencast.com/t/z2aSuyvwur6
So, please make sure you don’t have set a logo in mobile header on the viewport on phone, also, you can check if you don’t have set the logo text in Theme Panel -> Header -> logo => https://www.screencast.com/t/jt6I4pVV -> https://www.screencast.com/t/2fjJAlTYThhD
If the problem isn’t solve after that, please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

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