Header template dont show anything

Posted in: Newspaper
Post count: 18

Dear Team,
I edit Global header template but it didnt show anything. https://prnt.sc/1181ii2
Pls help me.
Thanks

Post count: 21065

Hello!

Please try to reinstall TagDiv Composer, also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let us know about your results!

If you use mobile pages, then please edit the mobile page with TagDiv Composer and then you will have the same settings as desktop version.
For more information, please check this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

Thank you!

Post count: 18

Hello,
I tried to reinstall tagdiv composer and deactivate all plugins but my problem isnt fix. :((

Post count: 21065

Hello!

Please provide me a video with your issue, so I can understand better what you are trying to achieve.

Thank you!

Post count: 18
Post count: 21065

Hello!

It seems that header to be empty.
Please try to access your website and edit the homepage with TagDiv Composer and see if there you can make some changes.
For more information about this plugin and how to use it, please check our tutorial from here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Post count: 18

I worked with admin role but didnt see anything in header (in all pages, including cloud templates).
Thanks!

Post count: 21065

Hello!

Please check the tutorial I gave you and edit the page correctly with TagDiv Composer, then you should be able to see the entire page with elements.
If not, then please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

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