I have a Youtube video playlist on my website. When adding new videos to the preexisting playlist, the videos are not added. I created a second playlist to see if the new videos would appear, and the following message is displayed – Video ids were not found or can’t be retrieved.
My Youtube API is working and caches were cleared to no avail.
Thank you.
Hello!
Please provide screenshots with exactly the ids, where you added and it was not working in order to help you efficiently.
Thank you!
Preexisting video playlist where the new videos do not appear when displayed on site:
https://www.awesomescreenshot.com/image/7287479?key=7c05e198392d1216d9ffcb254f809d19
Second video playlist with only new videos which triggers the message:
https://www.awesomescreenshot.com/image/7287496?key=f614a250c838ffea0606d32f7213124b
Appearance when published:
https://www.awesomescreenshot.com/image/7287507?key=7ec1db46a4d8b57ac6f712cd4c58bbf5
Hello!
Do you use Tagdiv Composer or WP Bakery?
Do not use both page builders on the same time.
Thank you!
We are only using WP Bakery.
Hi,
Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
