Doesn't display ads well

Posted in: Newspaper
Post count: 26

Since I have updated to version 10.4, I have inserted the Ads codes with adsense but it shows an incorrect format (random size, not the indicated one).

Also, if for example in the header I hide ads for the mobile version, it continues to show them the same, so that does not work in the new version.

Could it be a bug of the new update?

Post count: 21065

Hello!

Please try to reinstall TagDiv Composer, also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let us know about your results!

Thank you!

Post count: 26

I have disabled everything, installed the new version, and the same problem remains.
Google ads are displayed the way they want and ignore the settings in the Newspaper panel. What can happen?

Thank you!

Post count: 21065

Hello!

If you use a cloud/PRO template, then you should add the ads when you edit the page with TagDiv Composer.
For a default template you should add the ads in theme panel.
If you have Mobile Theme plugin installed and active, then you should add the ads in Newspaper -> Theme panel -> Mobile Theme -> Mobile ads.

Please check if you set them up correctly.

Thank you!

Post count: 26

Yes, everything is configured correctly. In fact, in the previous version it works perfectly.

The problem is that when I add a format to it in the ads panel, it shows it to me with random px.

Also, if I tell it to hide a mobile ad format, for example, it continues to show me and does not hide it.

I am not able to fix those errors.

Thank you!

Post count: 21065

Hello!

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Post count: 26

Thank you, I send the email to try to solve it.

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