Lightbox errors 10.4

Posted in: Newspaper
Post count: 50

Hi, after upgrading to the latest version (10.4) Newspaper, when I insert an image in a post and enable the “lightbox”, some images load fine and others do not. This did not happen before.

In other occasions the “lightbox” option disables itself, causing the error I am talking about.

For example (see attached screenshot), it happens in the fourth picture in this post: https://www.leyendasdetoledo.com/monumentos-que-se-pueden-visitar-gratis-en-toledo/

lightbox errors

I’ve noticed that in some cases the lightbox fails when a link is included in the caption…. If I remove the link, it works. In other images, the lightbox option is simply disabled, not being possible to activate it…

Any help?

Post count: 21065

Hello!

I just test the lightbox option in the latest update and it is working well like in other versions.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

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