ingreso a el Theme panel y no me guarda los cambios se queda pensando y no guarda ni realiza las actualizaciones del tema como puedo solucionar
Hi,
Is possible to be from the firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Hope this will help you!
Thank you!
I’m having the exact same issue.
Hello,
Have you tried the above steps? Also, please provide more information with some screenshots or a video.
Thank you!
Hello!
If you want we can take a look at what the issue might be there if you contact us at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new
We are sorry for the inconvenience !
Thank you !
